DecisionOrder PO-55120
Brandt Logistik GmbH
Pickup slipped to Thursday. The customer needs it Wednesday.
Express slot held at €180.
MailNail for Logistics
Every shipment confirmed.
MailNail confirms pickups, tells customers where their goods are and chases the papers. A shipment reaches you only when a date slips or the choice is yours.
One day at a logistics desk.
The same hours, before MailNail and with it.
Before: Call three carriers to ask if the trucks left.
With MailNail: Open MailNail. Every pickup for today is confirmed.
Before: Answer five customers who ask where their goods are.
With MailNail: Read the status replies MailNail wrote overnight, and send them.
Before: Search the mail for the signed CMR the invoice needs.
With MailNail: Find the signed CMR already filed to its shipment.
Before: Find out by chance that a pickup moved to Monday.
With MailNail: Pick one of two options for the load that slipped. Both were ready.
Before: Write reminders to two suppliers about missing papers.
With MailNail: Write no reminders. They go out on the days your team set.
About 20 hours a month back for every person.
That is our aim, and every pilot measures it.
What MailNail takes off a logistics desk.
MailNail does the routine part of each task. The decision stays with you.
Pickup and delivery confirmations
- MailNail
- Asks the carrier to confirm each pickup and delivery, and notes the answer on the shipment.
- You decide
- Which carrier takes the load.
Shipment status replies
- MailNail
- Answers a customer's status question from the latest carrier mail.
- You decide
- What to tell the customer when the news is bad.
CMRs and delivery notes
- MailNail
- Chases the signed CMR or delivery note until it arrives, then files it to the shipment.
- You decide
- When a missing document must stop the invoice.
Missing documents from suppliers
- MailNail
- Asks the supplier for a missing packing list, certificate or invoice, and reminds them.
- You decide
- Whether the goods can move without it.
Dates that slip
- MailNail
- Brings you a pickup or delivery date that misses the customer's date, with options ready.
- You decide
- Which option to take.
Most of the work is ready before you start.
One example morning at a logistics desk.
Ready
- 14pickups confirmed with carriers
- 11status replies written
- 23delivery notes filed to their shipments
Needs you
- ApprovalShipment SH-2291 · delivered
TransCargo s.r.o.
The signed CMR is still missing after two reminders.
Third request with a call note drafted.
- Missing informationInbound · 6 pallets
Kovo Plzeň a.s.
No certificate of origin. Customs needs it before release.
Request to the supplier drafted.
The companies and numbers are examples.
Nothing leaves without you.How control works
Run a logistics pilot with your team
For teams whose business runs on email, like distributors, logistics firms and accounting firms.
- A first call about your team's mail.
- We set up one role with you.
- We measure the time it gives back.
Pilots are paid, and we agree the terms on the first call. If it does not give your team time back, we stop.
Other roles.
Every role repeats its own work.
MailNail for Sales
Every offer followed up, every quote drafted.
- Next
MailNail for Accounts
Invoices checked against the order, and a flag when bank details change.
- Next
MailNail for Office and customer service
Requests sorted to the right person, and no customer left waiting.